Tenants key

Priorities for tenants

Priorities for Landlords

Things to consider


  1. If you are on social assistance, such as Ontario Works or ODSP, offer to have your rent paid directly to the landlord.
  2. If you are staying in a shelter and do not want potential landlords to know, use a friend or family members contact information and landlords can leave a message for you there.
  3. Explore your rights as a tenant – see the tenant quiz on this site or visit the Landlord and Tenant Board link www.ltb.gov.on.ca
  4. Remember, a landlord cannot ask for more than one month’s rent as a deposit. If a landlord decides they do not want to rent to you, they should return the deposit. If they do not, you can apply to the Landlord and Tenant Board for assistance.
  5. A lease must contain: the landlord’s legal name and address, the date the tenancy will begin, the amount of the rent and the date and or day each month that rent is to be paid on, what is included in the rent, such as snow removal, lawn care, utilities and who controls the thermostat.
  6. If the landlord wants to evict you and you do not agree, you do not have to leave immediately. You can dispute your eviction. Once you receive an application to terminate tenancy from your landlord, you only have 5 days to dispute it!
  7. You cannot be evicted by a handwritten letter from your landlord.
  8. Never sign anything agreeing to move out.

Click here for a more complete list of information.

Tenant Quiz

Click here to take the quiz
Click here to download the PDF

Support Staff

What can a Transitional Housing Support Worker do for you?

We can:

Useful links